Terms of Service

This Website (“Site”) and Locksmith Pro’s services are offered to you, conditioned on your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the “Terms of Service”). Your use of this Website or submission of service requests via telephone, SMS, email or contact form, constitutes your agreement to all such terms, conditions, and notices in effect at such time. By using and/or accessing the Site, you are agreeing to comply with and be bound by the following Locksmith Pro Terms of Service (“Agreement”). These Terms of Service apply to any Locksmith Pro services or properties such as websites or apps owned and/or operated by Locksmith Pro (including but not limited to mylocksmith.pro, mylocksmith.pro/locations/locksmith-{location}, mylocksmith.pro/locations/locksmith-denver-co, mylocksmith{location}.pro etc.) and collectively referred to herein as “Locksmith Pro”, on which a link to these Terms of Service appears. Please review the terms of the Agreement carefully. If you do not agree to the Agreement in its entirety, you are not authorized to use the Site in any manner or form. If you have any questions regarding these Terms of Service, you may contact us at info@mylocksmith.pro. We may amend these Terms of Service at any time by posting a revised version of these Terms of Service. These Terms of Service were last updated on January 9th, 2019.

  1. Locksmith Pro Services

    Locksmith Pro is committed to providing you with a fair and positive locksmith experience. We may provide you with the ability to contact a Locksmith or be contacted by a locksmith through calling the applicable telephone number written on the Site or through usage of Site’s contact forms.

    Locksmith Pro is a total marketing and advertising service for Locksmith professionals. Locksmiths who have contractually agreed to be provided our services may be listed on our website and utilize our trademark and marketing materials. Locksmiths are solely responsible for the provision of the services to you. Locksmith Pro screens locksmiths and provides marketing materials, dispatch services and advertising to Locksmiths who demonstrate integrity in their business practice when providing service. Locksmith seeks to restore consumer confidence in locksmith professionals through competitive and fair business practices.

    Locksmith Pro does not require or set specific rules or conditions for the hours of business operations or local locksmiths, as such, services, prices, hours of operation or potential guarantees listed may vary. The available services of each Locksmith Pro location may vary from region to region, state to state and this may not be fully reflected on the Site. Any specific questions related to locksmith services should be directed to the nearest Locksmith Pro locksmith owner in your location. Listings of available services are provided by the locksmiths themselves for use on their “mylocksmith.pro/{location}” website.

  2. Your Use of Locksmith Pro’s Services and or Prohibited Uses

    You acknowledge and agree that your use of Locksmith Pro’s is for your personal use and not for advertising purposes. You may not use Locksmith Pro to recreate or compete with Locksmith Pro, to solicit or harass Locksmith Pro service professionals, or for any other purpose not contemplated herein. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to Locksmith Pro for any such damages, and will indemnify Locksmith Pro in the event of any third party claims against Locksmith Pro based on or arising from your violation of the foregoing. We reserve the right to revoke your access to any Locksmith Pro products or properties at anytime. If it is determined or suspected by Locksmith Pro in its sole discretion that you are misusing or attempting to misuse or circumvent the Locksmith Pro services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, Locksmith Pro reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

  3. Release from Damages or Claims

    Should you have a dispute with any service professional, you must address such dispute with the local locksmith professional owner directly. YOU HEREBY AGREE TO RELEASE LOCKSMITH PRO (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH LOCAL LOCKSMITH PROFESSIONALS.

  4. Proprietary Rights

    The content, graphics, organization, design, compilation, software, services and other matters related to the Site, are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights and belong exclusively to us or our licensors. The copying, redistribution, publication or sale by you of any part of the Site is strictly prohibited. You do not acquire ownership rights to any content, document, software, services or other materials viewed at or through the Site.

  5. Privacy Policy

    Your use of the Site is subject to the Locksmith Pro “privacy policy”. Please review our privacy policy which also governs the Site and informs users of our data collection practices.

  6. Dispute Resolutions

    In the event that you are not satisfied with the service provided to you by a local locksmith professional, you must make good faith efforts to resolve the dispute directly with the locksmith professional who provided service. Locksmiths who use the Locksmith Pro Trademark and marketing materials may provide satisfactory service and make appropriate compensations to customers when deemed necessary, at the full discretion of the locksmith. In the event that no resolution is reached, Locksmith Pro reserves the right to provide or deny refund for remuneration of service.

  7. Quality Of Service Assurance

    By accepting this agreement through the use of our service you acknowledge and permit that Locksmith Pro or 3rd parties designated by Locksmith Pro may contact you to survey or request a review of the services provided for customer service improvement. Additionally, in the event that we recognize a potential dispute, we may contact you in order to bring about a successful resolution to the dispute.

  8. Call Recording

    Locksmith Pro may monitor and/or record any telephone calls between you and Locksmiths for quality assurance purposes.

  9. Links To Third Party Sites

    The links in the Locksmith Pro site or apps will let you leave Locksmith Pro’s Web site. The linked sites are not under the control of Locksmith Pro and Locksmith Pro is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. Locksmith Pro is not responsible for webcasting or any other form of transmission received from any linked site. Locksmith Pro is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site by Locksmith Pro.

  10. INDEMNIFICATION

    YOU AGREE TO INDEMNIFY LOCKSMITH PRO, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE LOCKSMITH PRO SERVICES, IN CONNECTION WITH THE LOCKSMITH PRO WEB SITE, WITH REGARD TO ANY DISPUTE BETWEEN YOU AND A SERVICE PROFESSIONAL, OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.

  11. General provisions

    You acknowledge and agree that the Locksmith Pro services are provided to you on an “AS IS” basis without any warranty whatsoever, and your sole and exclusive remedy, and Locksmith Pro’s sole obligation to you or any third party for any claim arising out of your use of the Locksmith Pro services or the Locksmith Pro or apps, is that you are free to discontinue your use of the Locksmith Pro services or the Locksmith Pro or apps at any time.

    EXCEPT AS EXPRESSLY SET FORTH HEREIN, Locksmith Pro EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT LOCKSMITH PRO SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF LOCKSMITH PRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. The Terms and Conditions will inure to the benefit of Locksmith Pro’s successors, assigns and licensees. If any provision of these Terms of Service shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of Locksmith Pro to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Locksmith Pro services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms of Service are for convenience only and have no legal or contractual effect. These Terms of Service are governed by the laws of the State of Indiana as such laws are applied to agreements entered into and to be performed entirely in the State of Indiana and between Indiana residents. You agree to submit to jurisdiction in Indiana and that any claim arising out of or related to these Terms of Service will be brought solely in a court in Indiana. These Terms of Service constitute the entire agreement between you and Locksmith Pro and supersede all oral and written negotiations or representations of the parties with respect to the subject matter hereof. These Terms of Service may not be modified or amended other than by an agreement signed by both parties.